General guide — confirm on the official site
Recognising banking scams
ബാങ്കിംഗ് തട്ടിപ്പുകൾ തിരിച്ചറിയാം
Callers pretending to be your bank, police or a government office and asking for an OTP or card details are a common scam. No bank asks for your OTP by phone.
Go to the official service Last updated: November 2026
This is general guidance. Fees and rules change — confirm on the official link and apply only there.
Who needs this?
Everyone — especially newcomers and older relatives.
Step by step
- Never share OTP, card PIN, CVV or UAE PASS approval — banks never ask
- If you shared details: call your bank immediately and block the card
- Report on ecrime.ae (Dubai) or call 901 / Aman 8002626 (Abu Dhabi)
- Keep screenshots and transaction details
Fees
Reporting is free
Where to go — useful links
Prices and timings are approximate and change — confirm on the official site before paying.
Your bank's helpline
Call your bank immediately to block cards if money was taken.
Responsible authority
Common mistakes
- Panicking at 'your account will be blocked' and handing over details.
- Paying through unofficial links received by message or social media.
Related questions
I've been scammed — what first?
Call your bank on its official number to block the card, then report it to the police.
Related guides
Official sources
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