General guide — confirm on the official site
DEWA electricity & water connection
DEWA വൈദ്യുതി-വെള്ളം കണക്ഷൻ
When moving into a home in Dubai, you activate electricity and water with DEWA.
Go to the official service Last updated: November 2026
This is general guidance. Fees and rules change — confirm on the official link and apply only there.
Who needs this?
Anyone moving into a rented home in Dubai.
Eligibility
- Tenants or owners moving into a Dubai property
Required documents
- Ejari certificate (contains the premise number)
- Emirates ID
Step by step
- Complete Ejari — DEWA often activates automatically
- Otherwise use Move-in on the DEWA app/website
- Pay the refundable deposit and connection fee
- When leaving, do Move-out to get the deposit back
Fees
Refundable deposit ~AED 2,000 (apartment) / ~AED 4,000 (villa), plus about AED 100–300 connection fee
Processing time
Usually within 24 hours
Online or in person
Online
Where to go — useful links
Prices and timings are approximate and change — confirm on the official site before paying.
Etihad Water & Electricity
Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah.
Responsible authority
Common mistakes
- Forgetting to deactivate the connection at your old home.
- Paying through unofficial links received by message or social media.
Related questions
What about Sharjah?
Sharjah is served by SEWA.
Related guides
Official sources
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